How can we help?
A real person reads every message. Use the form below or email hello@simplerlivez.com, and we’ll point you to the right person.
App support
Setting up, your account, and getting the most out of Dietary Insight or RoutineBuddy.
Consulting & cloud
Cloud infrastructure, Kubernetes and DevOps projects, new or ongoing.
Training & partnerships
Workshops, institution partnerships and team upskilling.
Something else
Partnership ideas, press, feedback or general questions.
Send us a message
Tell us which app or service you need help with and what you’re trying to do. For a bug, include your phone model and a short description.
Prefer email? hello@simplerlivez.com
From message to answer
Send a note
Tell us your name, the app or service, and what you’re trying to do.
We route it
A person reads your message and passes it to the best person to help.
We reply
Usually within a couple of days, often sooner. Live app issues come first.
Quick answers
Are the apps free?
RoutineBuddy is free for carers and support workers. Dietary Insight is free to download with 3 scans a day, and every new user gets 7 days of Premium. Premium is £3.99 a month.
How do I report a bug?
Email hello@simplerlivez.com with the app name, your phone model and what happened. A screenshot helps a lot.
How do I cancel Premium?
Subscriptions are managed by your app store. On iPhone go to Settings → your name → Subscriptions. On Android open Google Play → profile → Payments & subscriptions → Subscriptions.
Can I ask you to delete my data?
Yes. Email hello@simplerlivez.com from the address linked to your account. Our privacy policy explains your rights.
Do you offer ongoing consulting support?
Yes, for follow-up questions, reviews or a handover to your in-house team.